JRCC Furniture Depot Blog Post #5: The Furniture Donation Process


One of the most common questions we get asked when a potential furniture donor calls us is: “How does the furniture donation process work? Why do you need all of this information to donate furniture?” This blog is here to explain just that! If you have any questions after reading, please feel free to email furniture@jrcc.org:

Step 1: We take down your name, address, email address, phone number(s), housing type and furniture item’s you’re interested in donating

In our “schedule a pickup” form we ask for your contact information, address and housing type; we need all this information before we can generate a pick-up quote because we need to know who you are, the location of your furniture, where to email your pick-up quote, which phone number you can be contacted, well as the quantity of furniture and the type of building our movers will be picking up from.

Sometimes, if furniture is larger than usual, we may ask for pictures to be emailed before generating a quote.

Our furniture pick-up schedule varies throughout the week and the given month. It is therefore highly recommended by potential furniture donors to call at least 2 weeks in advance of the approximate date they would be interested in donating their furniture. Also, please note that the JRCC Furniture Depot only services a given area in the GTA, please assure that your furniture is our service area before calling to schedule a pickup! 

Step 2: We send you a quote for your furniture pickup

In order to generate self-sufficiency, the JRCC Furniture Depot has to charge a nominal fee for furniture pickup. Potential donors are sent a quote with their pick-up fee and donation value which they will receive a CRA approved tax receipt.  Additionally, we apply discounts for larger quantities of furniture donated! So, the more you donate the more you save!


Step 3: We schedule a pick-up date:

After a quote is sent, if you are interested in donating your furniture, we schedule a pick-up date which works for you!  After mutually agreeing on a date which works, we bill you via credit card for your furniture pickup and schedule you in for an agreed pick-up date.


Because our movers work on a day to day basis, we are unable to schedule pick-up times for typical donation. Times for furniture pick-ups are only known the day before after 12pm. After 12pm, furniture donors will receive a call with a 3-hour window when our movers come for pick up.

Step 4: Within 90 days, a tax-deductible donation receipt should come in the mail.

After your furniture is picked up, our accounting department should mail you a donation receipt for the value your furniture is evaluated in the quote. Thank you for donating to the JRCC Furniture depot! Thank you for making a difference in someone else’s life!