OPEN POSITIONS

WAREHOUSE WORKER  (part time, immediate)

The JRCC FD is looking for a passionate individual to join our growing team, and assist in warehouse operations

Duties:
* lift and move heavy furniture items
* organize the warehouse
* ensure warehouse cleanliness

Requirements:
* A valid G driving license (clean abstract)
* Can legally work in Canada
* Positive attitude and A+ customer service
* Previous experience in moving and heavy lifting – a strong asset

Please send a brief employment history and driver’s abstract  to: Jrccfd.hr@jrcc.org

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Clients Service Admin – Part time, Immediate (OPEN, IMMEDIATE START)
Hours of work: Mon-Fri 9:00am-1:00pm (potential for full time in the future)

The JRCC FD is looking for a passionate individual to join our growing team, and assist in customer service and administration.

Job Description:
The client admin coordinates client service in all aspects, including: directing and assisting clients through the warehouse, finalizing paperwork for clients, and communicating with referral agencies. This position reports to the Program Director.

Duties:
* Serve clients by greeting, welcoming, and directing  them appropriately
* Answer clients calls and emails, and address them appropriately
* Assist clients in choosing furniture and navigating the warehouse
* Calculate delivery fees, charge credit cards, cash, etc.; and schedule time for furniture delivery
* Enter client data and record daily transactions in Excel, Sales Force and similar databases
* Assist in customer satisfaction calls and emails
* Flexibility to work extra time

 Experience and skills:
* Computer orientation (Outlook, Office) – a must
* Fluent English (writing, speaking, reading) – a must
* Positive attitude and A+ customer service – a must
* Previous experience in costumer service, preferably front line work – an asset
* Bachelor’s degree in social science or related disciple – an asset
* Previous experience in program evaluation, market research, grant writing, fundraising, social media – an asset
* Excellent ability to work independently with minimum supervision
* Passion to initiate, think “outside the box”, and suggest service improvements
* Can legally work in Canada

Please send your resume and a cover letter to: Jrccfd.hr@jrcc.org
Applications Deadline: Mar 8th, 2019

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Summer Jobs Student – we are hiring! OPEN FOR APPLICATION

Duties:
* Assist in grant writing
* Assist in program evaluation
– call clients/donors for survey

– enter data to Excel, Sales Force
– conduct content analysis
– conduct statistical analyses

* Assist in marketing and furniture donor outreach

* Assist in website translation to Russian

 

Requirements:
* Previous experience (school or work) in qual/quan methods, SPSS – significant asset
* Computer orientation (Outlook, Office) – a must
* Fluent English – a must (writing, speaking, reading)
* Excellent ability to work independently with minimum supervision
* Ideal for Social Science student
* Must be eligible for Summer Jobs positions

Please send your resume and a cover letter to: Jrccfd.hr@jrcc.org

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Lead Mover/Driver – OPEN POSITION (2 positions)

JRCC Furniture Depot is giving furniture for free to people in need. We are looking for a responsible and experienced mover to lead the truck crew and provide clients the furniture, as well as collect furniture donations across the GTA.

Salary is $23-$25/hr, full-time work, 2 weeks vacation.

The work includes driving and furniture moving. You must have:

* A valid G driving license, clean abstract
* Can legally work in Canada
* Positive attitude and A+ customer service
* Previous experience in moving and heavy lifting – a must, at least 2-3 years

Please send a short employment history and driver abstract to: jrccfd.hr@jrcc.org
Please no phone calls, only relevant candidates will be contacted.

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Position: Donor & Office Administrator
(closed)

Office Location: 1416 Centre St., Thornhill L4J 8A1

Job Type: 9-5 or 9-3

Organization: JRCC Furniture Depot

Report to: JRCC FD Program director

The JRCC Furniture Depot is growing and looking for an energetic and organized candidate to coordinate reception, office, warehouse, and furniture donations. The work includes front line work at the reception desk, full responsibility for donors’ administration (phone calls, emails, etc.), coordination of delivery and pick-up, and assistance in other administrative tasks.

The role requires a strong sense of organization, punctuality, time management, and sales acumen.

Responsibilities:

Donor administration

  • coordinating furniture donations (answer calls/emails, reply to calls/emails)
  • communicate with donors and coordinate payments and tax receipts
  • charge credit cards, debit, cash, and manage payment reports
  • schedule pick-up and delivery time, and coordinate with donors/clients
  • maintain and mange truck schedule timing and capacity
  • communicate truck schedule and time management with team members

 

Reception and data management

  • welcome and direct clients/donors at the warehouse, answer questions, and assist in client/donor service when they present at the warehouse
  • maintain a complete and organized worklog for donor communication, enter data, maintain records, verify data on the database, and produce reports
  • perform various administrative tasks (filing records, produce Word and Excel documents, send and reply to emails, answer phone calls and transfer calls, scan documents, update database, etc.)

 

Additional tasks

  • produce management report for operations, donations, clients, etc.
  • assist in outreach calls for furniture donors (stores, hotels, etc.)
  • assist in fundraising efforts for fund donors (print letters, maintain records on the database, etc.)
  • assist in program evaluation (enter data, produce reports, etc.)
  • assist in social media presence (website updates, social media posts, etc.)
  • coordinate supply record and purchase

 

Requirements:

  • Bachelor’s degree (preferably in the social sciences) – a must
  • Fluent high-level English – writing, speaking, reading– a must
  • Russian speaking – a must
  • Hebrew speaking – very strong asset
  • 1-2 years of experience in office management/coordination – a must
  • 1-2 years of experience in client service or sales – a must
  • Excellent ability for independent work, time management, and initiative
  • Excellent organization, punctuality, attention to details, and patience
  • Excellent computer orientation and knowledge: Outlook, Word, Excel, and databases (i.e. Sales Force)

Please send your resume to: jrccfd.hr@jrcc.org

Only relevant candidates will be contacted. No phone calls please.

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